Before and after the recent release, my team fielded more questions regarding use-cases and customer discovery. (For me) I always thought knowing our target areas is obvious: learning design, curriculum, training and workforce development.
Though (our official) response is introducing personas to guide new users. The five User Personas for our learning labels application are:
https://www.skillsculture.com/Blog/Display?name=Skills-Label-Personas
When you signup for a new account, you choose a persona and the interface is tuned for that persona.
Skills Based Approach 
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